Shipping Policy

Bg Bg
Shape Shape Shape Shape Shape Shape

At Capital Technology, we provide digital products, software, and IT services that are delivered electronically. Since our offerings include website development, mobile applications, software solutions, digital marketing, and related online services, all deliveries are handled through secure digital channels.

This Shipping Policy explains how and when our digital services or deliverables are provided to you.

1. Delivery Method (Digital Delivery Only)

We do not ship any physical products. All deliverables are provided through one or more of the following methods:

  • Email delivery

  • Client dashboard/portal upload

  • Cloud file transfer (Google Drive, Dropbox, OneDrive, etc.)

  • GitHub / GitLab repositories

  • Server deployment (for websites, apps, and software)

  • API or credentials-based access

2. Delivery Timeframes

Delivery timelines depend on the type of service purchased:

✔ Website Development: 3–30 business days

✔ Mobile App Development: 15–60 business days

✔ E-commerce Solutions: 7–45 business days

✔ Branding / Graphic Design: 1–7 business days

✔ SEO / SMO Services: Delivered monthly as per service cycle

✔ Digital Marketing Campaigns: 24–72 hours after onboarding completion

✔ Custom Software: As per project scope & timeline agreement

All delivery timeframes are clearly mentioned in your project proposal, estimate, or order confirmation.

3. Order Confirmation

Once you place an order or sign a contract:

  1. You receive a confirmation email.

  2. Project manager contacts you within 24 hours (business days).

  3. Project plan, deliverables, and timeline are shared.

4. Delays & Dependencies

Delivery may be affected if:

  • Required information, content, or approvals are delayed

  • Technical access (domain, hosting, server) is not provided

  • Third-party service issues occur

  • Scope changes are requested

We ensure full transparency and inform you promptly of any potential delays.

5. Download / Access Issues

If you experience any issue accessing or downloading your digital deliverables, you may contact us at:

📧 info@capitaltechnologys.com
📞 +91 7530830035
Available 24/7

We will resend files or provide alternate access immediately.

6. No Physical Shipping Required

As we do not sell or dispatch physical goods:

  • No courier

  • No postal mail

  • No logistics tracking

  • No delivery charges

All services are delivered online.

7. Completion & Handover

A service is considered delivered when:

  • Final files are submitted

  • Website/software is deployed

  • Access credentials are handed over

  • Project completion is approved by the client

For monthly recurring services (SEO, Social Media, marketing), performance reports are shared at the end of each cycle.

8. Contact & Support

For assistance regarding your project delivery:

📩 Email: info@capitaltechnologys.com
🌐 Website: www.capitaltechnologys.com
📱 Support: 24/7 Available